Scaling Human-Centric AI

Artificial intelligence has moved rapidly from experimentation to practical deployment. By 2026, the central challenge is no longer whether organisations should adopt AI but how to scale it in ways that strengthen human capability, preserve trust and sustain long-term productivity. As businesses move from isolated pilots to enterprise-wide integration, agentic AI, predictive intelligence and intelligent choice architectures are reshaping workflows, decision making and organisational design. Yet the benefits remain uneven, and meaningful value now depends on reimagining work, building strong data foundations and equipping people to collaborate effectively with increasingly autonomous systems.

This webinar, organised by the Financial Times in partnership with Workday and broadcast from Davos alongside the World Economic Forum Annual Meeting, will explore how leading organisations are mastering human-centric AI deployment at scale. The panel will examine what it takes to redesign roles and workflows, develop AI-ready skills, foster a culture of adaptability and continuous learning and unlock new forms of value creation across the enterprise.

HUMAN-AI COLLABORATION

How should roles, workflows and decision rights evolve to maximise collaboration between people and intelligent systems?

SKILLS & LEADERSHIP

Which skills matter most as AI reshapes entire workflows, and how can leaders close emerging gaps quickly?

TRUST & ETHICS

As AI handles high-stakes decisions, which choices should never be fully agentic, regardless of model accuracy?

Understand

The big picture, not just the individual strands of the business you work in

Connect

And build relationships with some of the biggest names in your industry

Discover

New approaches and strategies to help win market share

FT Live at Davos

View all the FT Live events taking place around the World Economic Forum’s Annual Meeting

19-23 January 2026

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