Artificial intelligence has moved rapidly from experimentation to practical deployment. By 2026, the central challenge is no longer whether organisations should adopt AI but how to scale it in ways that strengthen human capability, preserve trust and sustain long-term productivity. As businesses move from isolated pilots to enterprise-wide integration, agentic AI, predictive intelligence and intelligent choice architectures are reshaping workflows, decision making and organisational design. Yet the benefits remain uneven, and meaningful value now depends on reimagining work, building strong data foundations and equipping people to collaborate effectively with increasingly autonomous systems.

Employee expectations have evolved just as quickly. Workers are using AI more often and want clarity on how their roles will change, which means organisations must invest in the human systems that support adoption. As AI grows more capable, can organisations transform fast enough to ensure that human potential, not technological acceleration, remains their primary source of advantage?

This webinar, organised by the Financial Times in partnership with Workday and broadcast from Davos alongside the World Economic Forum Annual Meeting, explored how leading organisations are mastering human-centric AI deployment at scale. The panel examined what it takes to redesign roles and workflows, develop AI-ready skills, foster a culture of adaptability and continuous learning and unlock new forms of value creation across the enterprise. It will also explore how modern management practices must evolve in an age of agentic AI, and where leaders must draw clear lines to ensure responsible, accountable and trusted use of intelligent systems.

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